Notes From The Global Leadership Summit

I had an amazing time last week at the Willow Creek Global Leadership Summit. Every year I came away with some many thoughts, and a brand new passion for the various leadership roles in which I get to serve.

Below are just a few of my notes that I jotted down during an intense two days.

Hybels - everybody winsBill Hybels—The Lens Of Leadership

“Everybody wins when a leader gets better.”

“Armed with enough humility, leaders can learn from anyone.”

Hybels discussed four leadership lenses:

1.   Passionate leader (depicted by vibrant bright red frames)

  • They understand unbridled passion in leadership.
  • “Passion is like protein for the team.”
  • A motivated worked will outperform an unmotivated worker by 40%.
  • People are more motivated by working for a passion-filled leader than they are by compensation or perks.
  • Passion comes from a mountain-top dream, or a valley-deep frustration of current settings.

2.   People leader (cool frames, but cracked lenses)

  • An organization will only be as healthy as the top leader wants it to be.
  • This world needs more pastors of businesses, factories, medical offices, military units, etc.

3.   Performance leader (self-adjusting glasses)

  • Leaders ask: what progress should be made? how do we measure this? what doesn’t need to be measured?
  • Every worker wants to know how they are doing. For the leader, it’s cruel to hire someone and never let them know how they’re doing. Every staff member should get an update at least every six months.

4.   Legacy leader (sunglasses with a rearview mirror [cyclist])

  • Every once in awhile we need to look behind to see what legacy we’re leaving behind.
  • Leaders should reflect on this annually.
  • If my leadership assignment were to end today, what legacy would I leave?

Mulally - overcommunicateAlan Mulally—CEO Boeing and Ford Motor Company

An average commercial airline has 4 million parts!

  • People first
  • Include everyone
  • Create a compelling vision
  • Present a workable strategy
  • Set clear performance goals
  • Relentless implementation
  • Share lots of data
  • “Over-communicate the plan and the current status against the plan.”
  • Instill a positive can-do attitude
  • Keep your emotional resilience
  • Have fun

 

Melinda Gates - hear the criesMelinda Gates—Gates Foundation

Melinda says of herself, “I am an impatient optimist. We are changing the world, but we need to change it faster.”

 

“At the end of the day, you have to hear the cries of those in need, let your heart break and act in courage.”

Jossy Chacko—Empart

“All of us have been entrusted with something. What are we doing to leverage it?”

In thinking about the parable of the talents … “To Jesus, faithfulness is not just sitting with what you have been given, but multiplying what you have been given. God’s mission is not maintaining.”

“Playing it safe is not enough for a follower of Jesus Christ.”

Three principles for expanding our leadership reach:

Jossy Chacko - faithfulness1. Enlarge your vision

  • “When people hear my vision, they should know the size of my God.”
  • “An enlarged vision should keep us driven.”
  • “Do not be confused about what people say about your vision; trust what God has said to you.”

2. Empower your people

  • “Leadership is about taking wise chances and giving people opportunities.”
  • “Your leadership reach will be determined by your empowerment choices.”
  • Three things to keep in mind: (1) Focus on building their character before empowering them; (2) Empowerment has to be through relationship; and (3) Make sure we have agreed on the right outcomes, and have the right way to measure them.

3. Embrace risk

  • Faith = risk. Without faith it is impossible to please God = without taking risks it is impossible to please God.
  • Paradigms to be changed: (1) See risk as your friend to love, not as your enemy to be feared; (2) See comfort and safety as your enemies; and (3) Increase your pain threshold.
  • “Your leadership capacity is in direct relationship to your pain threshold.”
  • “Don’t allow the fear of losing what we have to lose what God has in store for you.”
  • “By me not taking risks, who is missing out?”

Bradberry - EQDr. Travis Bradberry—TalentSmart

All inputs into the brain travel through the limbic system first (emotional center) before the inputs travel to the frontal cortex. The EI (emotional intelligence) center is in the front of the brain, just above the left eye.

Only 36% of people are able to accurately identify their emotions as they happen.

EQ (the Emotional Quotient that measures emotional intelligence) is not IQ.

EQ can be improved all throughout life.

Four components of emotional intelligence:

 1. Self-awareness: knowing my emotions, and knowing my tendencies. I need to lean into my discomfort if I want to improve.

   2. Self-management: what I do with this increased self-awareness. This is not “stuffing” my feelings. The biggest mistake is only trying to manage negative emotions; positive emotions need to be managed too.

   3. Social awareness: focusing more on others than on myself.

   4. Relationship management: using the first three skills in concert. Seeing how my behavior is affecting the other person, and then adjusting accordingly.

 

How to increase my EQ:

  1. Control stress—stress under control is healthy; chronic stress is unhealthy. Gratitude reduces the stress hormone cortisol.
  2. Clean up my sleep hygiene—sleep cleans up toxic hormones in the brain. To get better sleep: (1) Don’t take any kind of sleeping pill; and (2) Reduce “blue lights” in the evening.
  3. Reduce my caffeine input—especially after noon.

Ideal team playerPatrick Lencioni—Author

Three qualities of an ideal team player:

1.   Humble

  • Lacking self-confidence is not humility.
  • “Denying skills and downplaying abilities is not humility.”

2.   Hungry

  • Strong work ethic
  • Driving hard

3.   Smart

  • Not intellectual smarts, but people smarts = EQ

“To develop people, we have to have the courage to humbly and constantly talk to people about their ‘stuff.’”

McChesney - execution disciplinesChris McChesney—Franklin Covey

Rahm Charan asked:

  • Q: Do leaders struggle more with strategy or execution? A: Execution.
  • Q: Are leaders more educated in strategy or execution? A. Strategy.

“The hardest thing a leader will ever do is drive a strategy that changes someone’s behavior.”

There are four disciplines for making changes in human behavior:

1.  Focus

  • “Focus on the wildly important.”
  • If a team focuses on 2-3 goals, they are likely to get them done. But if there are 4-10 goals, momentum is killed. At 11+ goals, the team is going backward.
  • We narrow the focus by coming up with a WIG: wildly important goal (this lives at the intersection of ‘really important’ and ‘not going to happen’).

2.  Leverage

  • “What are the fewest number of battles necessary to win the war?”
  • “When you want to go big, don’t think big, think narrow.”
  • One WIG per team at the same time. Everything else is in sustainment mode.
  • Make goals like this—“From x to y by when.”

3.  Engagement

  • “The biggest driver of engagement is when people feel like they’re winning.”
  • “Do the people who work for me feel like they’re playing a winnable game?”

4.  Accountability

  • Everyone needs to answer: “What are the things I do that have the biggest impact on the WIG?”
  • After sharing the scoreboard, allow people to determine what they need to do next. The people need to determine their own next moves, not the leader. The leader pulls this out of people.

Erin Meyer - contextErin Meyer—INSEAD

On The Culture Map communication is divided into Low vs. High Context:

  • Low = feel we don’t have the same context or relationship. We feel we need to explain things very simply and explicitly.
  • High = we assume we have a larger body of shared reference points. We feel communication is more implicit or nuanced.

Anglo-Saxon countries are typically low context.

Latin American are mid-low.

Asian countries are usually high context.

In low context we tend to nail things down in writing, where in high context we leave things more open to later interpretation.

“Context impacts communication. … We need to read both the messages ‘in the air’ as well as the explicitly stately messages.”

“In a high context culture, repeat things less, ask more questions, learn to ‘read the air.’”

 

Maxwell - 3 questionsJohn Maxwell—Author 

“Good leaders lift.”

“You have to find the people before you lead the people.”

“The one thing leaders have to get right—they must intentionally add value to people every day.”

 

Five things that intentionally adds value to people:

  1. Value people—“God values people I don’t know; He even value people I don’t like.” “Are we going to spend our lives connecting with people, or correcting them?”
  2. Think of ways to add value to people—“Intentional living is thinking upfront on how to help people.”
  3. Look for ways to add value to people.
  4. Do things that add value to people.
  5. Encourage others to add value to people.

If you attended the GLS, please share in the comments below something amazing / challenging / paradigm-busting that you learned. Let’s all keep on learning!

Book Reviews From 2015

3 Quotes From Rick Warren On Christmas

On This Holy NightI have been sharing quotes from On This Holy Night all week. It’s an excellent book from six insightful authors—John Maxwell, Bill Hybels, Max Lucado, Rick Warren, David Jeremiah, and Jack Hayford—that will open your eyes to the beauty of the Advent. Here are some quotes from Rick Warren’s chapter entitled “What Will You Find At Christmas?”

“What are you going to find this Christmas? I’ll tell you what you’re going to find: you’ll find what you’re looking for. … And there’s no better time than Christmas to become the kind of seekers the wise men embodied. Wise people still seek Christ.”

“Real peace is knowing that no matter what I do, God will never stop loving me. Real peace is knowing that no matter what happens, God will never leave me alone. He’ll always be with me. Real peace means that no matter what happens in the New Year, or in the years to come, I know that God is going to give me the strength to handle it. Real peace is living by God’s Word, the Bible, so I can avoid a lot of the needless hang-ups and hurts and habits that mess up my life.”

“Religion is just man’s attempt to get to God. Relationship is when you get to know Jesus Christ in a personal way and He becomes a Friend.”

You can also read other quotes I’ve shared from On This Holy Night:

And be sure to check out my review of On This Holy Night here.

2 Quotes From Jack Hayford On God’s Favor

On This Holy NightI really enjoyed On This Holy Night! The unique perspective from six talented authors gives a freshness to the Christmas story. Jack Hayford wrote a very intriguing chapter called “I Wish You A ‘Mary’ Christmas,” and I have shared two of his quotes for you.

“We tend to think of virginity only in terms of innocence and purity. Of course those terms are appropriate, but Mary’s virginity did not provide an earned holiness to which God might respond with a miracle. If we think the Mary Miracle can only work in us if we are innocent, pure, and untouched, then most of us will give up and go home. I’m not talking about whether you have been tarnished or sullied in the sexual dimension. That’s not the point. All of us have been marred in numerous ways by our sin and weakness. Mary’s virginity is telling us this today: we don’t have to be pure, innocent, or untarnished to receive the miracle. Mary’s virginity represents the impossibility, humanly speaking, of life coming forth. We need to see her virginity as a picture of the hopelessness of the situation.”

“I discovered that the verb translated ‘highly favored’ [Luke 1:28] is only used two times in the whole New Testament. It’s used for Mary: ‘You are highly favored.’ … But it’s also in Ephesians 1:6, which says you are ‘accepted in the Beloved.’ … The same thing that was said of Mary is also said of us. And that brings with it the same possibilities and the same miracle presence, because the same degree of favor is present. You and I are highly favored!”

You can also read other quotes I’ve shared from On This Holy Night from John Maxwell, Bill Hybels, Max Lucado, and David Jeremiah, and you can read my book review here.

2 Poems + 1 Quote On Jesus From David Jeremiah

On This Holy NightOn This Holy Night is a great pre-Christmas read, to help you focus your thoughts for your celebration of the First Advent. I’ve been sharing some of the quotes from this book. David Jeremiah wrote a chapter entitled “Thou Shalt Call His Name Jesus.” Here’s a quote from Pastor Jeremiah, and two poems he shared.

“Did you know that in the Gospels, God’s Son is called by the name Jesus over 500 times? In fact, the word Jesus appears throughout the New Testament 909 times. You get the impression that it’s the favorite and most endearing term for our Lord. Of all of the names and of all the titles that are given to Christ, the one most beloved by His followers is that simple name, Jesus.”

Jesus, the name high over all.
In hell, on earth and sky.
Angels and man before it fall;
And devils fear and fly.
Jesus, oh the magic
Of the soft love sound.
How it thrills and trembles
To creation’s bound. —Anonymous

There is majesty in the name of God.
There is personality in the name Jehovah.
There is power in the name Lord.
There is unction in the name Christ.
There is affinity in the name Immanuel.
There is intercession in the name Mediator.
There is help in the name Advocate.
But there is salvation none other,
None under heaven given among men,
Apart from the name Jesus.
An Alexander may build an empire.
A Napoleon make change the nations of the world.
A Newton may bring about an intellectual revolution.
An Edison may create a new world for science.
A Wyatt may usher in a new era of industry.
There is only One who can touch and transform the human heart.
And that One is Jesus. —Anonymous

I’ve also shared quotes from this book from John Maxwell, Bill Hybels, and Max Lucado. And you can read my review of On This Holy Night here.

2 Quotes From Bill Hybels On Christmas Scenery

On This Holy NightI’ve been sharing some quotes from On This Holy Night, which is a great pre-read before Christmas. Here are two passages from Bill Hybels, who wrote a chapter entitled “Seeing The Christmas Scenery.”

“Let God determine the best way to lead you to His Son. The wise men would probably have preferred a more personalized kind of guidance, but the point is they were responsive to the guidance God provided. We should be too, however it comes, through whomever it comes.”

“God chose the stable for His Son to be born in for a very important reason. You see, when God sent His only Son to live on this earth, He made a strategic decision not to shelter Him from the harsh realities of this life. God had no intention of shielding His Son by having Him born into the make-believe world of the rich and famous. God wanted His Son to experience life in its blue-collar boldness. … From day one, God the Father determined not to shelter His Son from the rude, crude realities of life on planet earth. … For our sake, Jesus was given no aristocratic advantage. He had humbler beginnings than any of us. He was born into a real family, and He worked a real construction job. He lived in a neighborhood. He had real friends. He suffered hardship like the rest of us have, and He died a cruel death for a crime He didn’t commit. So when the Bible urges people who are going through disappointment and pain to pour their hearts out to the now-ascended Savior, we Christians can do so with the absolute assurance that Jesus understands. He’s been there.”

You can read my review of On This Holy Night here. And check out some quotes from John Maxwell’s chapter here.

Links & Quotes

link quote

“Christ did not risk death. He embraced it. That is precisely why He came: not to be served but to serve and give His life a ransom for many (Mark 10:45). … Christmas is for freedom. Freedom from the fear of death. Jesus took our nature in Bethlehem, to die our death in Jerusalem, that we might be fearless in our city. Yes, fearless. Because if the biggest threat to my joy is gone, then why should I fret over the little ones?” —John Piper

“The danger of all dangers would be to lose trust and confidence in the mercy of God. … To distrust Him would be a far more terrible thing than any physical evil which all the enemies of God put together could inflict on us, for without God’s permission neither the devils nor their human ministers could hinder us in the slightest degree.” —Francis Xavier

“Each instant of present labor is to be graciously repaid with a million ages of glory.” —J.W. Alexander

“If God did so much for us when enemies, what will He do, or rather, what will He not do, for us now that we are friends? … If Christ’s death did so much for us, what will not His life do?” —Horatius Bonar

“Ignorant men raise questions that wise men answered a thousand years ago.” —Goethe

[VIDEO] Tim Dilena shares some practical keys for a consistent prayer life.

“I would exhort those who have entertained an hope of their being true converts, and yet since their supposed conversion have left off the duty of secret prayer, and do ordinarily allow themselves in the omission of it, to throw away their hope. If you have left off calling upon God, it is time for you to leave off hoping and flattering yourselves with an imagination that you are the children of God.” —Jonathan Edwards

“For too many of us, Christian experience is episodic rather than continuous, with a few religious experiences interspersed throughout our lives, which are otherwise lived on our own terms. Such people can see little need or use for prayer.” —Ralph Lehman

Eric Metaxas helps us get ready for Religious Freedom Day on January 16.

[VIDEO] Not just at Christmas when you are receiving gifts, but all year long we should be people of appreciation. Check out John Maxwell’s short video—

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