8 Quotes From “How To Listen So People Will Talk”

In How To Listen So People Will Talk you will learn some invaluable skills for taking your relationships and your leadership deeper. Becky Harling has given us an amazing resource! Check out my full book review by clicking here. 

“Honestly, it’s impossible to be a good listener without developing a humble spirit. Think about it. When you’re listening and fully engaged, you allow the other person to have all the attention. Listening forces you to lay aside your agenda. It challenges you to let go of your need to share your opinions, theories, and assumptions in favor of listening to another’s feelings, thoughts, and sentiments. That decision can only come from a heart of humility.” 

“Resist the urge to dive in with your own story. … Whenever you dive in with your own story, you are stealing the microphone from the person who is telling their story. … The best advice is to remember to let someone be the star of their own show. Keep the focus on the person talking.” 

“How is it that we who have problems ourselves are so quick to try to fix someone else’s problem? James was spot on when he wrote, ‘Everyone should be quick to listen, slow to speak’ (James 1:19). I’d like to suggest that a great paraphrase for this verse is, ‘Let everyone be quick to listen and slow to give advice!’” 

“Don’t tell people what to do; ask them questions. … You gain greater insight, they gain greater self-awareness, and the two of you grow closer. … When we dare to ask someone what they want, we give them the opportunity to verbalize their need. … The best questions allow people to explore what’s in their hearts.” 

“When you validate another person’s feelings, you’re basically saying, ‘Your feelings make sense.’ You compassionately acknowledge that the person’s feelings are important and that those feelings are understandable. You don’t correct feelings or instruct a person on how to feel. You simply offer understanding. … Validating someone’s feelings doesn’t necessarily mean you agree with the actions of the other person. … Feelings are neither right nor wrong. They’re just feelings. It’s what we do with those feelings that determines whether or not we sin. … Validate feelings, but only validate actions that line up with Scripture.” 

“In your relationships, what does it look like for you to mimic Jesus and show others how valuable they are? How does your face send the signal, ‘I want to hear what you have to say’? Your nonverbal signals act as a green light, inviting others to share their feelings.” 

“Conflict can be transformational. In the chaos of an argument, if you will listen to understand and focus on meeting the others need, you’ll be more able to work as a team, coming up with a solution that satisfies both. In the end, your relationship will emerge stronger and more resilient.” 

“People are dying to feel heard, and unless we’ve purpose in our hearts to offer our full presence to others, we’ll drift through life distracted and dishonor those who matter to us in the process.” 

How To Listen So People Will Talk (book review)

If this title was the switched, I’ll bet a lot of people would snap it up. Why? Because all of us want to be heard. In fact, some people are dying to be heard! Which is exactly why Becky Harling hits the nail on the head for ultimate, intimate, life-changing conversations in her book (very aptly titled) How To Listen So People Will Talk.

If Christians are going to follow the teachings of Jesus, there are two relationship principles that must be followed: (1) Love others and (2) serve others. There is no better way to love and serve those around us than by letting them know how deeply we are listening to them. 

Becky introduces us to at least eight major principles to raise our listening game. She uses her own life experiences, lessons that Jesus taught, the wisdom from Scripture, and even some insights from those in the psychological fields. Becky says, “People feel more loved and valued if we are actively and attentively listening to them.” And these principles will help you do just that. 

In addition to Becky’s insightful teachings, she concludes each chapter with some follow-up lessons and exercises to help us begin to apply the lessons to our conversations. 

How To Listen So People Will Talk is a game-changing book! I encourage all leaders—pastors, parents, teachers, coaches—as well those who want to enrich the relationships they have in their lives to get a copy of this book. 

I am a Bethany House book reviewer. 

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