Craig T. Owens

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There seems to be a belief among some leaders that the louder they yell, the better they’re understood. No need to call anyone out, but we’re sure someone just came to mind. When you received that kind of coaching, did you receive it well? Of course not! Coaching should be focused on correcting and improving for the next time, not berating for things in the past. So tune in, and learn more about how you can coach up.

• [0:18] Leadership ideas can come from all over the place. 
• [1:34] We need to focus on the “up” in our coaching, not just yelling at our teammates.
• [3:15] We should coach up with questions instead of statements.
• [4:55] The instructions we give before “the game” pay huge dividends in the heat of the moment.
• [6:42] Treat mistakes as coaching opportunities.
• [7:50] When leaders are coaching up their teammates, they need to focus on tone and timing.
• [10:38] We share some additional thoughts about seeing the potential for coaching in our teammates’ mistakes.
• [12:27] Every person learns differently so every teammate needs to be coached differently too.
• [13:21] I share a memorable story from my time working with the Guys With Ties group.
• [16:03] Greg shares an encouraging quote.
• [18:03] Coaching takes place outside of the spotlight, so we need to learn the right timing for our coaching.
• [22:08] Leaders can’t be the armchair quarterback, but they must trust their teammates who were closer to the action.
• [23:59] Coaching up will eliminate most of our HR problems.
• [24:44] Greg and I love coaching up, so please get in touch with us if we can help coach you up. 

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