Craig T. Owens

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When some sort of chemical or toxin is spilled in the environment it doesn’t just stay put, it spreads, corrupting everything around it. The same principle is true in our organizations—toxic behaviors that are allowed to fester will spread until they consume your entire team. So put on your hazmat suit and join Greg and me as we address common toxic behaviors and offer strategies on how to root them out before they can take hold.

• [0:00] Introduction
• [1:00] A quick list of some toxic behaviors leaders will have to address.
• [3:09] Let’s think about the analogy of our organizations as a human body that’s nursing an injury.
• [5:50] How should leaders treat toxicity in their organizations?
• [8:20] In one chapter in our Business by the Book about vision-casting, we talk about something that can keep us from addressing detrimental issues.
• [9:38] Greg wants to know how I have addressed toxic teammates.
• [11:20] Greg shares how moving the problem instead of dealing with the problem actually multiplies the problem.
• [15:17] At some point leaders might have to admit that a toxic teammate isn’t a good fit for the organization. Now what do we do?
• [17:42] There was an important part of my book When Sheep Bite that Greg helped me to see more clearly.
• [18:54] Being too quick to deal with problems is just as dangerous as being too slow to deal with it.
• [25:28] It’s easy to get swayed by your emotions when dealing with these toxic topics, but an outside coach isn’t emotionally invested like you are, so they can give you a much more objective viewpoint.
• [27:00] The behavior you accept will determine the culture of your organization.