Craig T. Owens

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Are you in touch with your emotions? While it might sound like something out of a Hallmark movie to some, having a robust emotional quotient is a vital skill for a leader. Join Greg and me as we get all emotional in this episode.

• [0:32] There is something more important than IQ, and that’s EQ.
• [1:51] Is EQ innate or is it learned?
• [4:08] Is EQ a hard skill or a soft skill? How do we measure EQ?
• [5:37] EQ is not necessarily emotional regulation, although it is an important component of EQ.
• [6:36] Some thoughts on how we can grow our EQ.
• [8:07] Humility is absolutely essential to growing in EQ.
• [11:27] Leaders who strive to put others first can grow in EQ.
• [15:01] We have to get better at truly seeing people and knowing where they are emotionally.
• [16:40] Leaders have to be aware of their own emotional state.
• [17:31] It’s invaluable to have a third-party who isn’t emotionally invested in your situation come alongside you to give you perspective.
• [18:26] Mentors can help us see ourselves more clearly, which helps us see others more clearly.
• [21:30] Leaders need to remember that people are no machines, so we cannot think of them in terms of efficiency.
• [23:14] Greg and I share examples of people who taught us how to be more aware of our emotional interactions with people.
• [27:05] People want to know that leaders see them and hear them. Remembering this will help leaders grow their EQ.