Craig T. Owens

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In the wise words of John C. Maxwell, “He who thinketh he leadeth and hath no one following him is only taking a walk.” As always Maxwell is right on the money. And the first step to getting others to follow you is trust. If you want to lead your team into uncharted territory they have to first trust that you’re not going to lead them off a cliff! In today’s episode Greg and I cover why trust is so vital and offer suggestions on how to build and maintain trust.

• [0:42] People only listen to leaders that they can trust. 
• [2:03] Trust is an emotional glue between a leader and the team.
• [3:03] Trust has to be built over time.
• [6:07] Sometimes our teammates will test our trustworthiness.
• [6:57] How leaders build trust.
• [10:22] Phrases leaders should never use!
• [12:07] Be careful of becoming defensive if someone questions your trustworthiness.
• [13:26] Some people are unaware that they are not trustworthy.
• [13:59] In building trust, be sure to extend grace to others.
• [15:10] An external coach can help you spot the areas where you may be undermining your own foundation of trust.
• [16:28] Trust builds culture and culture builds trust.
• [18:04] Trusting cultures foster greater creativity and camaraderie.