How To Be An Active Listener

Travis Bradberry“To practice active listening:

  • Spend more time listening than you do talking.
  • Do not answer questions with questions.
  • Avoid finishing other people’s sentences.
  • Focus more on the other person than you do on yourself.
  • Focus on what people are saying right now, not on what their interests are.
  • Reframe what the other person has said to make sure you understand him or her correctly (‘So you’re telling me that this budget needs further consideration, right?’)
  • Think about what you’re going to say after someone has finished speaking, not while he or she is speaking.
  • Ask plenty of questions.
  • Never interrupt.
  • Don’t take notes.” —Dr. Travis Bradberry
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